Care guide

Delivery

A Harrison Spinks pocket spring mattress is heavy, always use 2 people to handle the product. Take care when lifting to avoid personal injury and/or damage to the mattress. Seek assistance to move,turn and rotate the mattress, using the handles to do so, but not for lengthy carrying. After unwrapping your new mattress, leave it in a well ventilated room for a few hours.Any natural scent from the fillings will dissipate after a few days.

Dimensions

Each and every one of ourmattresses are handmade to metric dimensions meaning they will naturally vary a little in size. A variation of +/- 2cm is in line with BS1334:1996. Duringtransportation some mattresses maycontract, but they will relax to theirnormal length again after being usedfor a short while.

Tufting

All of our mattresses have tuftsthat ensure the upholstery layersremain firmly in place. In theunlikely event of any of your tuftssnapping, contact the retailerfrom whom you purchased yourmattress. They’ll arrange to havethe tuft replaced in your home.

General advice

• Do not fold or roll your mattress asthis could damage it.
• Avoid jumping on your mattress, asthis could damage the springsand the base. Electric blankets can be used inconjunction with all Harrison Spinksmattresses.
• Please note, if you havepurchased a product containingmemory foam, heat from electricblankets may change the feel of themattress.

Caring for your new mattress

Mattress protection

We highly recommend using anunder blanket or good qualitycotton or wool-faced mattressprotector. It’s a good idea to airthe mattress regularly too, byleaving duvets folded back for afew hours each day. A waterproof protector may beused but will reduce the benefitsof sleeping on a natural mattresssurface and may lead to damagethrough condensation.

Cleaning

Remove dust and u from yourmattress every few months using a soft brush. Never use a vacuumcleaner, even if you have a specificmattress attachment, as this candisplace the natural fillings. Anyspillages should be absorbed usinga dry cloth or paper towels. If youneed to sponge the mattress, use adamp cloth and a very mild solutionof soap and water.

Supportive base

If you are using your new mattresson your own bed, it’s important that the base is in good condition.The mattress will contour to it, justas it does with your body, so werecommend replacing an old base.If the base is damaged in any way, it could be detrimental to yourmattress. If your mattress is beingplaced on a slatted base, ensure thegaps are no more than 75mm apart.If they are, you should considerusing a baseboard or under mattress– your retailer can o er furtheradvice.

Body impressions

Expect impressions

As most people sleep in the same position every night, bodyimpressions are a normal featureof handmade mattresses. You may find fillings settle or dip in the areawhere you sleep which can leave aridge in the centre of the mattress.Just like the impressions that formon the insole of leather shoes, thisis simply your mattress “getting toknow you”.

Reducing impressions

We recommend following ourrotating and turning instructionsto minimise body impressions.Please note: our mattresses areextremely heavy. If you are unableto rotate and turn your mattress,do not worry, this will not a affectthe performance of your mattressor guarantee. With continued use, fillings will settle of their ownaccord, however this will take aconsiderably longer length of time.

Rotating or turning?

Check the label on the surface ofyour mattress for the followingwording to determine which typeof mattress you will be caring for:

• Non-turn/rotate only/singlesleeping surface/pillow topmattress
• Turnable/turn with the seasons/dual sleeping surface mattress
  

Our non-turn mattresses can also be identified by the use of a non-sleeping surface sticker on the underside.

Rotating your non-turn mattress

If your mattress label states non-turn / rotate only / single sleeping surface / pillow top, you may wish to rotate yourmattress regularly during the first few months and about twice a year thereafter.

Note: If you struggle to rotate your mattress, do not worry, this is only a recommendationto help reduce body impressions.

Step 1

Push the mattress at opposite corners A and B whilst it’s laying at.

Step 2

Push on alternate corners A and B to position the mattress on the bed.

Done!

All done. Your mattress has now been rotated end to end.

Non-turn Zip & Link mattresses - Unzip your mattresses and rotate them both together through 180 degrees, without turning them.

One piece dual firmness mattresses (without Zip & Link) - Rotating your dual firmness mattress will mean you and your partner will need to swap sleeping sides to maintain firmness preferences.

Turning your turnable mattress

If your mattress is turnable or seasonal turn you may wish to turn and rotate your mattress regularly during the first fewmonths and about twice a year thereafter. A good way to remember to turn your mattress is when the clocks change inthe spring and autumn.

Note: If you struggle to turn and rotate your mattress, do not worry, this is only a recommendationto help reduce body impressions.

Step 1

Rotate the mattress to overhang the bed.

Step 2

Raise the mattress up on its edge.

Step 3

Lower the mattress gently to expose the other side.

Step 4

Realign the mattress with the bed.

Turning Zip & Link mattresses - Unzip your mattresses to turn and rotate them both together.
One piece dual firmness mattresses (without Zip & Link) - To maintain your normal sleeping side, turn the mattress over from head to foot only.